Privacy Policy
Last updated: August 9, 2026
Who we are
IMOLOFT ("we", "us") operates imoloft.com, a co-living and studio inquiry experience based in Beirut, Lebanon. Contact: [email protected].
Information we collect
When you use our website chat or continue a conversation on WhatsApp, we may collect:
- Messages you send (including room preferences and stay dates)
- Name, phone number, or other contact details you choose to share
- Technical session identifiers needed to keep your chat conversation linked
- Basic device/browser data commonly collected by web hosting for security and reliability
How we use information
We use this information to:
- Respond to room and booking inquiries
- Continue your conversation between the website chat and WhatsApp
- Operate, secure, and improve our services
We do not sell your personal information.
WhatsApp and Meta
If you continue on WhatsApp, Meta Platforms provides the messaging infrastructure. Messages are processed under Meta's WhatsApp Business Platform terms and Meta's Privacy Policy, in addition to this policy. We use WhatsApp only to handle guest inquiries and related replies.
Retention
Chat and inquiry data is kept only as long as needed to handle your request and operate the service, unless a longer period is required for legitimate business or legal reasons.
Your choices
You can stop using the chat at any time. To ask access, correction, or deletion of information you shared with us, email [email protected].
Changes
We may update this policy from time to time. The "Last updated" date at the top will change when we do.